There is a reason we have been the Internets top Baldwin sales leader for 11 years. Great prices, one on one customer service, the largest Baldwin stock in the USA and our unequalled 60 day return policy. We have been selling and installing Baldwin Hardware since 1975. No other dealer is even close. No online ordering, just Baldwin Brass specialists ready walk you through your project big or small. On our toll free phone numbers.

Some online dealers seem to think that the fact they have a showroom actually has some bearing on supplying Baldwin Hardware mail order. We have never quite understood why having a showroom matters to someone 1000 miles away. We are a mail order dealer, with no showroom overhead. The important point is you deal with a Baldwin installation specialist, not a showroom clerk.

Websites that advertise being "factory trained certified" mean they took a class for two WHOLE days at Baldwin. Amazingly, that now makes you a "specialist". Doesn't compare too well with 25 years of field installation experience. 

Don't take chances with amateurs, they have NO Baldwin history, no manufacturer support or installation expertise. These are just phony storefronts by amateurs. Some just outright lie about their experience and how long they have been in business. When in doubt, ask the manufacturer themselves. Would you buy from a business that Baldwin has never heard of?  

Is there anything more frustrating than talking to a store or website salesperson  who you just KNOW does not have a clue about the product they are selling? Everything has to be looked up in a book, there is no product knowledge or experience. And you may be spending a significant amount of money. Although many claim to have Baldwin sales experience, most are just phony start-up websites.

Offers of "free" shipping, or "extra discounts at checkout" are the latest fad. Laughable claims of "lowest prices allowed online". Prices are jacked up high, then you get the "free" shipping or so called special extra discounting. Shop and compare the actual delivered cost, how soon you will receive the hardware and then the return policy. Then call us.

ALWAYS READ THE RETURN POLICY FIRST! Restock fee's are always applied on exchanges or returns because they don't stock the hardware. No dealer on the Internet has our buying power, we have sold many millions of dollars in Baldwin Hardware over the years. We have the best return / exchange policy in the country for any mail order dealer. Read about it HERE